Product Recalls

Heinen’s Product Recall Policy & Active Recall List

At Heinen’s, the health and safety of our customers is of the highest priority. As part of our commitment to food safety, we strive to provide access to accurate information regarding product recalls.

The information listed here is intended to provide notification to our customers regarding recalls of potentially hazardous products that may have been sold in our stores. This is not a complete listing of all manufacturer recalls.

When we are notified we are impacted by a manufacturer’s recall, we immediately remove these products from sale in our stores.

For your convenience, here are links to comprehensive product recall information which is always available from government regulatory agencies:

The Food and Drug Administration

The US Department of Agriculture

The Ohio Department of Health

The Illinois Department of Public Health

If you have purchased an item from Heinen’s that has been recalled, please follow these steps:

  • Check the product code, lot number, size, purchase or use by dates, and/or packaging to confirm whether your purchase is part of the recall.
  • Customers who have purchased recalled product(s) should discard the specific product(s) or return them to your location Heinen’s for a full refund.
  • Customers who have questions about the recalls listed below can contact:
    • Heinen’s Customer Relations at 1-855-475-2300, Ext. 62337 Monday through Friday from 7:30AM to 5:00PM EST.
    • The product manufacturer directly.

Product Recalls

Date
Product Name
Reason
Toggle Details
Recall date: 03-10-26
Product name: .5oz Topcare Seasonal Relief Eye Drops
Recall reason: K.C. Pharmaceuticals has initiated a product recall for over-the-counter ophthalmic drug products (eye drops) manufactured in its California facilities between March 27, 2024 and November 07, 2024. The recall was initiated due to potential concerns regarding the validation of the aseptic filling process.
Product Description: .5oz Topcare Seasonal Relief Eye Drops
UPC/PLC: 24291280385
Sell By Date: Expiration Dates 04/30/2026 to 10/31/2026
Lot Number:
Reason: K.C. Pharmaceuticals has initiated a product recall for over-the-counter ophthalmic drug products (eye drops) manufactured in its California facilities between March 27, 2024 and November 07, 2024. The recall was initiated due to potential concerns regarding the validation of the aseptic filling process.
Instructions: Please do not use the item(s) and instead, return it/them to the store for a refund or replacement. Consumers with questions or concerns may contact TopCo at 1-888-423-0139
Recall date: 01-27-26
Product name: 8OZ NAVITAS NATURALS CHIA SEEDS
Recall reason: Navitas Organics is voluntarily recalling select lots of its 8oz Organic Chia Seeds due to possible Salmonella contamination. This recall is being conducted as a precautionary measure following a recall initiated by the company’s chia seed supplier.
Product Description: 8OZ NAVITAS NATURALS CHIA SEEDS
UPC/PLC: 858847000284
Sell By Date: W31025283 - Best If Used By: End APR 2027, W31025286 - Best If Used By: End APR 2027, W31025287 - Best If Used By: End APR 2027, W31025311 - Best If Used By: End MAY 2027, W31025314 - Best If Used By: End MAY 2027, W31025315 - Best If Used By: End MAY 2027, W31025316 - Best If Used By: End MAY 2027, W31025317 - Best If Used By: End MAY 2027
Lot Number:
Reason: Navitas Organics is voluntarily recalling select lots of its 8oz Organic Chia Seeds due to possible Salmonella contamination. This recall is being conducted as a precautionary measure following a recall initiated by the company’s chia seed supplier.
Instructions: If you have any of the 8oz Organic Chia Seeds with the lot numbers listed above, do not consume them. We ask that you open the bag, discard the chia seeds, and dispose of the bag in a manner that makes it unusable. Customers may return the product to the place of purchase for a refund. Customers with questions or who would like product replacement may contact 855-215-5702 between the hours of 8am and 8pm ET Monday through Friday.
Recall date: 01-16-26
Product name: 16oz Essential Oxygen Fd Grd Hydrogen Peroxid 3pct
Recall reason: A manufacturing date printing error occurred. The correct date was intended to be 12/25, not 12/26.
Product Description: 16oz Essential Oxygen Fd Grd Hydrogen Peroxid 3pct
UPC/PLC: 36800186002
Sell By Date:
Lot Number: MFG 12/26; Lot 34751 MFG 12/26; Lot 34752
Reason: A manufacturing date printing error occurred. The correct date was intended to be 12/25, not 12/26.
Instructions: Please contact Essential Oxygen if you have this product: info@essentialoxygen.com, or call +1 (415) 871-0077. Business Hours: M-F 9am to 5pm PST.
Recall date: 01-13-26
Product name: True Sea Moss - Sea Moss Gel Superfood in various flavors
Recall reason: Diva Fam Inc. ("Diva Fam" or the "Company") today (January 9, 2026) announced a voluntary recall of all lots and flavors of Sea Moss Gel Superfood due to lack of required regulatory authorization and temperature monitoring records for pH-controlled food products. PH-controlled food products that are not manufactured in accordance with applicable regulatory requirements may present a potential risk of microbial growth, including organisms that can produce toxins associated with botulism. Botulism is a rare but serious illness that can affect the nervous system. Symptoms may include general weakness, dizziness, double vision, difficulty speaking or swallowing, and, in severe cases, difficulty breathing or muscle weakness. No illnesses or adverse health events have been reported in connection with the products subject to this recall to date.
Product Description: True Sea Moss - Sea Moss Gel Superfood in various flavors
UPC/PLC: 5065006235875, 5065006235288, 5065006235073, 5065006235776, 5065006235189, 5061033691882, 5065006235813, 5065006235271, 5061033691264, 5065006235301, 5061033690052, 5061033691875, 50610336912, 506103369292671
Sell By Date: All product with a sell by date prior to January 9, 2026
Lot Number: All product with a sell by date prior to January 9, 2026
Reason: Diva Fam Inc. ("Diva Fam" or the "Company") today (January 9, 2026) announced a voluntary recall of all lots and flavors of Sea Moss Gel Superfood due to lack of required regulatory authorization and temperature monitoring records for pH-controlled food products. PH-controlled food products that are not manufactured in accordance with applicable regulatory requirements may present a potential risk of microbial growth, including organisms that can produce toxins associated with botulism. Botulism is a rare but serious illness that can affect the nervous system. Symptoms may include general weakness, dizziness, double vision, difficulty speaking or swallowing, and, in severe cases, difficulty breathing or muscle weakness. No illnesses or adverse health events have been reported in connection with the products subject to this recall to date.
Instructions: Heinen's Customers should discard the product and consumers who have purchased the affected Sea Moss Gel Superfood products should discontinue use of the product and follow the instructions provided by the place of purchase regarding product return or disposal. Consumers seeking additional information may contact: Email: support@divafam.com Phone: (818) 751-3882, Monday through Friday, 9:00 a.m. – 5:00 p.m. Pacific Time (PT). Heinen's customers can request a full refund at Heinen's Locations.
Recall date: 12-16-25
Product name: So Delicious Dairy Free® Salted Caramel Cluster Non-Dairy Frozen Dessert pints
Recall reason: Danone US has issued a voluntary recall of the following SKU due to potential presence of foreign material within the cashew inclusion. You may direct any consumer inquiries to our So Delicious Dairy Free® Consumer Care Line at 1-833-367-8975
Product Description: So Delicious Dairy Free® Salted Caramel Cluster Non-Dairy Frozen Dessert pints
UPC/PLC: 744473476138
Sell By Date: Before 08 Aug 2027
Lot Number:
Reason: Danone US has issued a voluntary recall of the following SKU due to potential presence of foreign material within the cashew inclusion. You may direct any consumer inquiries to our So Delicious Dairy Free® Consumer Care Line at 1-833-367-8975
Instructions: Discard product on hand.
Recall date: 12-2-25
Product name: Locatelli Pecorino Romano Grated 4 oz. cup
Recall reason: The Ambriola Company is recalling select cheese products after routine testing confirmed the presence of Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.
Product Description: Locatelli Pecorino Romano Grated 4 oz. cup
UPC/PLC: 41793412922
Sell By Date: 05/03/26, 05/10/26, 05/17/26
Lot Number:
Reason: The Ambriola Company is recalling select cheese products after routine testing confirmed the presence of Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.
Instructions: Customers who purchased the affected products should not consume them and either dispose of them or return them to the place of purchase for a full refund. For more information, contact Ambriola at 1-800-962-8224 from Monday through Friday from 9:00am – 4:00 pm ET.