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Simple Tips for Safe Holiday Shopping at Heinen’s

Simple Tips for Safe Holiday Shopping at Heinen's
November 3, 2019

Happy Holidays! As you make you make your grocery lists and check them twice, we ask that you please take these simple shopping tips into consideration when visiting Heinen’s this season.

Together, we can make the holidays safe and delicious for everyone!

1. Shop Early in the Season
Avoid the stresses and crowds of a last minute holiday grocery run by stocking up on your essentials and pantry staples a few weeks in advance.

2. Place Holiday Orders Early
We look for forward to helping you get a delicious holiday meal on the table and kindly ask that you place all special orders several weeks in advance with your preferred Heinen’s location to give our associates time to make them perfect.

3. Don’t Forget about Delivery and Curbside Pickup
When schedules get busy and the weather turns cold, stay home and order your groceries online for convenient delivery or curbside pickup.

*Curbside Pickup is available at select Heinen’s locations. Learn more.

4. Wear a Mask
While you cover your body in warm coats, hats and gloves to protect you from the cold, help protect you and your fellow shoppers by covering your mouth and nose with a mask.

We require masks to be worn by all customers and associates while in our stores.

Unable to wear a mask? Order your groceries online for convenient delivery or curbside pickup.

Masked Heinen's Associate

5. Continue to Follow Social Distancing Guidelines
While we all may be in a holiday hurry, please be mindful of others around you. We have posted several signs at each location reminding customers and associates to practice social distancing in all areas of the store, including in the aisles and parking lot. There are floor markers near checkouts to ensure our customers are maintaining 6 feet of distance from one another.

6. Try Shopping in the Morning or Evening
The big guy in red may only deliver once a year, but our deliveries arrive throughout the day, and we are constantly working to replenish product. Feel free to vary the time you choose to shop. We recommend shopping in the morning or evening.

7. Shop Alone, If Possible
We know that the holidays are all about family, but to limit the the total number of people in our stores at the same time, we ask that you consider shopping alone – one person per household.

8. Consider Contactless Payment
You may have a new phone or smart watch on your holiday wish list, but in the meantime, take advantage of technology you already have to make shopping safer and easier!

Did you know we accept more than 30 forms of contactless payment? From Apple Pay to Google Pay, it’s easier than ever to purchase your groceries touch-free.

New to contactless payment? It’s as easy as 1, 2, 3!

  1. Look for the contactless payment icon on the payment terminal screen.
  2. Hold the top of your phone or digital payment card a few inches above the payment terminal screen.
  3. Hold your phone in place until payment is confirmed.

Interested in learning more? Check out these helpful tutorials from contactless payment providers to get started.

9. Practice Patience and Compassion
Help spread the holiday cheer by being courteous and kind to your fellow shoppers and associates. We are here to support you. But it’s also important to remember we’re all in this together. One thing we can do to support each other is to purchase only what we need and leave the rest for other customers.


By Heinen's Grocery Store
In 1929, Joe Heinen opened the doors of a small butcher shop on the east side of Cleveland, Ohio, aiming to establish himself as the city’s purveyor of quality meats. As customers came into Heinen’s new shop for their meat purchases, they began asking him to carry groceries as well. Joe added homemade peanut butter, pickles and donuts and by 1933, business had grown enough to include a line of produce and canned goods. Heinen’s Grocery Store was born.

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